Venmo, CashApp, Zelle, and other payment apps are convenient for sending money to family and friends. But are they really safe to be using? Today’s guest is Michelle Couch-Friedman. Michelle is the founder and CEO of Consumer Rescue. She is an experienced consumer reporter, advocate, mediator, author, and licensed psychotherapist. Michelle has also been a columnist, contributing editor, and former executive director for Elliott Advocacy, a non-profit organization dedicated to consumer advocacy.
With financial payment platforms used more regularly to exchange cash between individuals, scammers have become more creative in using them to defraud users. Today’s guest is John Breyault. John is the National Consumers League Vice President of Public Policy, Telecommunications, and Fraud. As the director of Fraud.org, John is a nationally recognized expert in fraud, with more than 17 years of experience in educating consumers in advocating for stronger consumer protections at the federal, state, and local levels. He is the author of Fraud.org’s monthly Fraud Alert emails and NCL’s bi-weekly Data Insecurity Digest. He has testified before Congress, federal regulatory agencies, and state legislatures dozens of times about fraud related topics. He is quoted regularly in the press about fraud including The New York Times, Wall Street Journal, and Washington Post.