Understanding our cognitive biases can help us realize that we sometimes are too trusting of emails, texts, or calls from someone we perceive to be an authority. Today’s guest is Martina Dove. Martina is a researcher with a fervent passion for fraud prevention. Her expertise focuses on persuasion, scam techniques, and individual characteristics that make people susceptible to fraud. She is passionate about fighting fraud by teaching people how to spot scammer techniques and has recently published a book on fraud psychology.
The tech world is ever-changing and it can be difficult to keep up. As businesses and individuals, it’s important to remember to keep your software up to date and apply patches as they are released. Today’s guest is John Hammond. John is a cybersecurity researcher, educator, and content creator. As part of the Adversary Tactics Teams at Huntress, John spends his days analyzing malware and making hackers earn their access. He is an online YouTube personality showcasing program tutorials, malware analysis, dark web threats, and other cybersecurity content.
The fundamentals of scams are the same. However the technology used is increasingly more clever. It is important to know how to spot identity theft and credit card fraud and where to report it if and when it happens. Today’s guest is Paige Hanson. Paige is an authority in consumer and digital safety with nearly 20 years of experience in identity management. As co-founder and Head of Communications and Partnerships at Secure Labs, Paige has dedicated her career to protecting consumers and businesses from identity theft and cyber threats. She is a certified Identity Theft Risk Management Specialist and holds a certificate in Identity Leadership from the University of Texas. Paige also serves as an advisory board member to R.O.S.E. (Resources/Outreach to Safeguard the Elderly).
Today’s guest is Joyce Petrowski. Joyce started her professional career in the public accounting sector and is an accountant and tax preparer. As an avid volunteer and philanthropist, she shares her focus on the non-profit sector and co-founded a non-profit in 2014. Since leaving that non-profit in 2021, she saw a need to educate people, especially the older adult population about the financial scams and how to protect themselves and their hard earned assets. In August 2021, Joyce founded R.O.S.E. (Resources/Outreach to Safeguard the Elderly), with the mission to prevent financial exploitation and frauding older adults through advocacy and education.
Everyday people are falling victims to scams and fraud. Embarrassment and guilt can prevent people from reporting the incident. Not everyone is aware that there are resources available to help navigate the justice system. Today’s guest is Rachel Gibson. Rachel is the Director of the Center of Victim Service Professionals at the National Center for Victims of Crime where she works to further the mission by supporting and overseeing programs for victim service professionals, providing training and technical assistance.
Scammers try to take advantage of human politeness. Utilizing critical thinking and slowing down conversations with someone who claims to be an authority like a government agency or bank could be what prevents us from making a financial mistake. Today’s guest is Giles Mason. Giles is the Director of Campaigns at UK Finance. He is responsible for planning and delivering the organization’s communication activities to promote campaigns on behalf of the banking and finance industry.
The burden is on consumers to question the validity of online offers because privacy laws and standards are not yet well regulated. Consumer Reports is fighting to make changes in this arena. Today’s guest is Marta Tellado. Marta is President and CEO of Consumer Reports, the independent non-profit that works side by side with consumers to create a fair and just marketplace. She is a market driven leader with a passion for innovation, public-service, philanthropy, and helping organizations maximize and improve the world.
Scammers, like magicians, use distractions and illusions to keep you from realizing what is really going on. They may choose to have you focus on something that is urgent hoping that you’ll make mistakes that you normally wouldn’t. Today’s guests are Chris Chabris and Dan Simons.
The cyber security circle of information will always have some human involvement and raising awareness in how systems were designed, developed, used, and abused is critical. Today’s guest is Dr. Jessica Barker. Jessica is an award winning leader in the human side of cyber security and has delivered face to face awareness sessions to over 50,000 people. She is a best selling author, international keynote speaker, media commentator, and serves on numerous boards, including the UK government’s Cyber Security Advisory Board.
You may be shocked to know that master manipulators utilize special tactics to impact human behavior and emotions by more than just instilling a sense of urgency. The art of persuasion can be used for both good and evil. Today’s guest is Chris Hadnagy. Chris is the author of five books on the topic of social engineering. He is a professor of social engineering at the University of Arizona as well as the CEO of Social Engineer LLC, the Innocent Lives Foundation, and the Institute for Social Engineering.